Track your order

Thank you for shopping with Brightech Commerce. We are excited for you to receive your products. We ship orders with Royal Mail to provide reliable delivery updates.

Track your parcel

Enter your Royal Mail tracking reference below to check the latest delivery status of your order.

This will open Royal Mail’s official tracking page in a new tab.

How tracking works

1. Check your email

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking reference.

2. Allow processing time

Please allow 1 to 2 business days for us to process your order and generate your tracking details.

3. Track with Royal Mail

Enter your tracking reference in the field above to view the latest delivery status.

Haven’t received your tracking number?

If it has been more than 3 business days since you placed your order and you still have not received a tracking number, please check your spam or junk folder first.

Important

If you still cannot find your shipping confirmation, contact our support team and include your order number so we can help quickly.

Need help?

If you are having trouble tracking your order or your tracking status has not updated for a few days, please contact us.

Brightech Commerce (Legal name: Brightech Commerce Ltd)
Company Number: 15876509
Physical Address: Unit A, 82 James Carter Road, Mildenhall, England, IP28 7DE, United Kingdom
Email: info@brightechcommerce.co.uk
Phone: +44 7988 581525

Customer Service Opening Hours:
Monday – Friday: 09:00 AM – 06:00 PM
Saturday – Sunday: Closed
Time Zone: Greenwich Mean Time (GMT)


🕒 Response Time: We respond within one business day.