Privacy policy

Last updated: April 25, 2026

Brightech Commerce operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Brightech Commerce is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment and transaction details.
  • Account information including username, password, security questions, preferences and settings.
  • Transaction information including viewed, added, purchased, returned, exchanged or cancelled items.
  • Communications with us including support inquiries.
  • Device information including IP address and identifiers.
  • Usage information including how and when you interact with the Services.

Personal Information Sources

  • Directly from you when you create an account, use the Services, communicate with us, or provide information.
  • Automatically through the Services via cookies and similar technologies.
  • From service providers who process information on our behalf.
  • From partners or other third parties.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services.
  • Marketing and advertising communications where permitted.
  • Security and fraud prevention.
  • Communicating with you and providing customer support.
  • Complying with legal obligations and enforcing policies.

How We Disclose Personal Information

  • With Shopify, vendors, and providers that support store operations.
  • With marketing and business partners, subject to applicable law.
  • When you direct us or consent to sharing.
  • With affiliates within our corporate group.
  • For legal compliance, rights protection, or business transactions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Learn more at Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

The Services may include links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before sharing personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security system is perfect, and we cannot guarantee absolute security. Please avoid insecure channels when sending sensitive information.

Retention periods depend on business needs, legal obligations, dispute resolution, and policy enforcement requirements.

Your Rights and Choices

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Managing Communication Preferences

If you reside in the UK or EEA, you may also have rights to object to processing, restrict processing, and withdraw consent (subject to legal conditions).

To learn more about Shopify rights handling, visit https://privacy.shopify.com/en.

Complaints

If you have concerns about how we process personal information, contact us first. You may also have the right to complain to your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. Where required, we use recognized transfer safeguards, including standard contractual clauses or equivalent legal mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post updates and revise the "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Brightech Commerce
Email: info@brightechcommerce.co.uk
Phone: +447400496970
Address: 8 Albert Rd, Bournemouth BH1 1BZ, United Kingdom