Terms of service

Overview
This website is operated by Brightech Commerce, registered in England & Wales.

Throughout this site, the terms “we,” “us,” and “our” refer to Brightech Commerce. By using our website, including all information, tools, and services, you agree to be bound by these Terms of Service (“Terms”) and any referenced policies. These Terms apply to all users, including visitors, customers, vendors, and content contributors.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services.

By accessing or purchasing through this website, you confirm that you accept these Terms. If you do not agree, you must not use the site or our Services.

1. Online Store Terms

By using our Services, you confirm you are at least the age of majority in your place of residence, or have obtained consent for minors under your care.

You may not use our products or Services for unlawful purposes or violate any applicable laws. Transmitting malicious code, including viruses or worms, is strictly prohibited. Breaches of these Terms may result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that content transmitted through our Services (excluding credit card details) may travel over various networks and be modified to meet technical requirements. Credit card details are always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

3. Accuracy, Completeness & Timeliness of Information

We strive to provide accurate information but are not responsible for inaccuracies, omissions, or outdated content. Information on the site is for general purposes and should not be your sole basis for decision-making.

We may update the site at any time without notifying users.

4. Modifications to the Service & Prices

Product prices are subject to change without notice.

We may modify, suspend, or discontinue any part of the Service at any time without liability.

5. Products or Services

  • Certain products may be available exclusively online or in limited quantities.

  • Returns and exchanges are subject to our Returns Policy.

  • Product images and colors are provided for reference and may not be exact.

We reserve the right to:

  • Limit sales to certain individuals, regions, or jurisdictions

  • Limit quantities of products or services

  • Discontinue any product without notice

We do not guarantee that product quality will meet your expectations or that errors will always be corrected.

6. Accuracy of Billing & Account Information

We may refuse or cancel orders at our discretion.

You agree to provide accurate account information, including a valid email address and up-to-date payment details.

Payment Processing: Payments are handled securely via Bankful, accepting Visa, Mastercard, American Express, and Discover.

7. Optional Tools

We may provide access to third-party tools. Your use of these tools is at your own risk and subject to their respective terms and conditions.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content, accuracy, or resulting damages. Review their policies before interacting with them.

9. User Comments, Feedback & Submissions

By submitting comments, suggestions, or other materials, you grant Brightech Commerce  a license to use them without restriction. Submissions must not violate third-party rights or contain unlawful or harmful content.

10. Personal Information

The submission of personal data is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

The site may contain errors or omissions, which we may correct without prior notice.

12. Prohibited Uses

You may not use the site or its content for:

  • Unlawful purposes

  • Harassment, abuse, or discrimination

  • Uploading malicious code

  • Collecting personal data without consent

  • Any other prohibited activity

13. Disclaimer of Warranties; Limitation of Liability

Our Services and products are provided “as is” without warranties. Brightech Commerce is not liable for direct or indirect damages, except as prohibited by law.

14. Indemnification

You agree to indemnify and hold Brightech Commerce and its affiliates harmless from claims resulting from your breach of these Terms or violation of applicable laws.

15. Severability

If any provision is deemed unlawful or unenforceable, the remaining provisions remain in full effect.

16. Termination

These Terms remain in effect unless terminated by you or us. We may terminate your access immediately if you violate these Terms.

17. Entire Agreement

These Terms, together with any posted policies, form the entire agreement between you and Brightech Commerce

18. Governing Law

These Terms are governed by the laws of the United Kingdom.

19. Changes to Terms

We may update these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

20. Contact Information

Business Name: Brightech Commerce
Company Number: 15876509
Address: Unit A, 82 James Carter Road, Mildenhall, England, IP28 7DE
Email: contact@brightechcommerce.co.uk
Phone: +44 7400 748269