Payment Policy

Payment Policy

Accepted Payment Methods
We accept the following payment methods for all purchases made on our store:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

• Any other payment methods supported by Bankful

Payment Provider
We use Bankful as our payment gateway, which allows customers to pay using credit cards and other supported payment methods.

Payment Processing
All credit and debit card transactions are securely processed through Bankful, our trusted third-party payment provider. We utilize Bankful’s services, which ensures fast and secure payment processing.

Transaction Security
Your payment details are encrypted and securely processed through Bankful, which complies with PCI-DSS (Payment Card Industry Data Security Standard) to protect your sensitive financial information. We do not store or have access to your complete payment details.

Order Verification
For security purposes, we may request additional verification for certain orders. If your payment is flagged for further review, we will contact you via email to confirm your order before processing.

Billing Information
To prevent fraud, the billing address you provide at checkout must match the address associated with your credit or debit card. Orders with mismatched billing details may be delayed or canceled.

Refunds and Cancellations
If you need to request a refund or cancel your order, please review our Return & Refund Policy. Refunds are processed back to the original payment method used at checkout.

Contact Us
If you have any questions regarding our payment policy or encounter any issues with your transaction, please contact our support team at contact@brightechcommerce.co.uk